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Home Industry Insights Hardware

PS5 Controller Not Charging but Connected: How to Fix It

Admin by Admin
October 10, 2024
in Hardware, How-To Guides
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Meta Description

Is your PS5 controller not charging but connected? Discover easy fixes to resolve charging issues, from cable problems to software updates, and get your controller working again.


Introduction

A PS5 controller not charging but connected is a frustrating issue for gamers eager to get back into their games. This article will provide a step-by-step guide to diagnose and fix the problem, ensuring that your gaming sessions are uninterrupted. Whether the issue is related to a faulty cable, outdated firmware, or even a system glitch, you’ll find all the answers here.


Why Is My PS5 Controller Not Charging but Connected?

When your PS5 controller isn’t charging despite being plugged in, several factors could be at play. These include hardware issues, software bugs, or simple misconfigurations. Understanding the root cause is crucial for effectively resolving the problem.

Common Reasons for Charging Issues

  1. Faulty Charging Cable
  • Using a damaged or low-quality charging cable could lead to connection issues, preventing your controller from charging.
  1. USB Port Issues
  • Dirty or malfunctioning USB ports can interrupt the charging process.
  1. Firmware Updates
  • Sometimes, the controller’s firmware needs updating to ensure it charges correctly.
  1. Overheating
  • If the controller gets too hot, it might automatically stop charging to prevent further damage.
  1. Battery Health
  • In rare cases, the battery itself may be faulty and need replacing.

Step-by-Step Troubleshooting Guide

1. Check the Charging Cable and USB Port

  • H2: Inspect Your Charging Cable
    • Use a different cable to see if the issue is with the one you’re using. If switching cables works, the original cable is faulty.
  • H3: Test Different USB Ports
    • Try charging your controller with a different USB port on the console or another device, like a PC. This will help you determine if the issue lies with the console’s USB ports.

2. Reset the Controller

  • H2: Perform a Soft Reset
    • Turn off the PS5, unplug it for a few minutes, and then plug it back in. This can resolve any temporary glitches preventing your controller from charging.
  • H3: Hard Reset the Controller
    • Press the reset button on the back of the controller with a pin or small tool. This will reset all settings, which can fix the charging issue.

3. Update Firmware

  • H2: Ensure Firmware is Up to Date
    • Connect your controller via a USB cable and navigate to the controller settings in your PS5. Check if there are any pending firmware updates.

4. Manage Overheating

  • H2: Allow the Controller to Cool Down
    • If the controller feels unusually warm, stop using it and let it cool for at least 30 minutes before trying to charge it again.

5. Replace the Battery

  • H2: Check for Battery Issues
    • If all else fails, the issue may be with the battery. In this case, contacting Sony for a replacement or repair is recommended.

Preventing Future Charging Problems

Use High-Quality Accessories

  • Always use high-quality, official PS5 charging cables and docks to ensure consistent power delivery and avoid damage to your controller.

Regularly Clean the USB Ports

  • Dust and debris can build up in the USB ports over time, leading to poor connections. Clean the ports with compressed air regularly to prevent this.

FAQs

1. Why is my PS5 controller not charging but connected to the console?

  • The issue could be a faulty cable, dirty USB port, or outdated firmware. Follow the steps in this article to troubleshoot the problem.

2. Can I replace the PS5 controller battery myself?

  • Yes, but it’s recommended to contact Sony for repair services or guidance, as self-replacement could void your warranty.

3. How do I reset my PS5 controller?

  • You can reset the controller by pressing the small reset button on the back using a pin or small tool.

Clear Calls to Action (CTAs)

If your PS5 controller still isn’t charging after following these steps, feel free to leave a comment below for more assistance. Share this article with fellow gamers who may be experiencing the same issue, and don’t forget to subscribe to stay updated on more PS5 troubleshooting tips.


External Links

For more official support, visit the PlayStation Support page.


Conclusion

By following the steps outlined in this guide, you should be able to resolve most PS5 controller charging issues quickly and efficiently. Whether it’s a simple cable swap or a more technical firmware update, these fixes will help get your controller back in action. Regular maintenance and using official accessories can also prevent future problems, ensuring that your gaming experience remains uninterrupted.


By creating this well-organized, comprehensive guide, readers will find all the information they need to fix their PS5 controller charging issue. It’s essential to troubleshoot methodically, and if all else fails, seeking professional help from Sony might be necessary.

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